What are the conditions for receiving a car license card electronically in Dubai?

Drivers in Dubai have complained that they did not receive an electronic copy of the vehicle's license card, despite completing the license transaction and completing the procedures through available smart and electronic channels.

They told "Emirates Today" that they expected the card to automatically arrive to the e-mail registered in the system, which is associated with the information saved in it about the licensed vehicle, wondering why they did not receive it via e-mail, expressing their concern about being subjected to a violation if they were asked about the license card during their stay. On the road.

According to "Emirates Today", the Roads and Transport Authority in Dubai said that completing a vehicle license renewal transaction through all channels requires the customer to confirm contact information that includes the phone number and e-mail when performing the transaction procedures, so that the new ownership is received (electronic version). In addition to receipts for paying fees.

The Roads Authority added that if the customer needs a printed ownership card, he can receive it through the smart kiosks, or from one of the customer happiness centers or the sites of RTA service providers in Dubai, confirming that customers can contact the RTA call center if If you have any inquiries about services, you can call 8009090.

The authority pointed out that the implementation of the "vehicle electronic ownership" project was carried out in several phases. The first phase started in early January 2018, and included government vehicles, rental vehicles and taxi vehicles, then the second phase, which began to be implemented in early May of the same year, and included the vehicles of organizations and companies. Then the third phase in which the service was provided to individuals in early September of 2018.

In previous statements to the newspaper, the authority confirmed that vehicles that were exempted from technical inspection due to closure during the national sterilization period will not be called to conduct the examination again before the expiration of their annual license, except in the event of new transactions, which calls for the retention of those who have completed licensing transactions in those The period in the electronic copy of the vehicle's driving license.

Electronic document

The Roads and Transport Authority in Dubai defines electronic ownership as an electronic document under the name of "vehicle driving license", which is sent to the customer by e-mail, and includes all ownership data, including the expiration date, mortgage and insurance, and confirms that the customer can print it or keep it on his phone. To show it to the competent authorities.